Servicing Greater Sydney, Parramatta

Client Feedback Form

Your feedback is important to us, enabling us to keep our services relevant to your needs.

Name/Business:   
Assignment:

 

Please rate the following by selecting a score from the drop down arrow (Score 1 is very poor, 5 is excellent)

Our Relationship with You  
How well did we relate to you and your staff  
Partner  
Manager  
Rest of Team  
Our Communication  
Did we keep you informed of progress and issues?  
Partner  
Manager  
Rest of Team  
Identifying Needs and Delivery of Service  
How well did we define and deliver what you wanted/needed?  
Partner  
Manager  
Rest of Team  
Proactive Advice   
Did we take the opportunity to give helpful advice when we observed the issue?  
Partner  
Manager  
Rest of Team  
The Performance of our People  
Partner  
Manager  
Rest of Team  

 

Is there anything else we should know about our relationship with you and the quality of our service?

 

  • Our firm is built on being attentive to and extensively knowledgeable about our clients so we can work with them to help them to both achieve their goals and protect them from risk. We are forward looking in our advice and always aim to be practical and right.
    - Martin Roughley, Managing Director
  • In business, there is so much going on and you don’t always have all the answers. That’s when you need to know who to call. Our clients call us.
    - Shaun Madders, Director
  • Going beyond the compliance and routine is what we do. By maintaining open and frank communication we are able to provide valuable insights and assist in driving the changes required to help our clients achieve their goals.
    - Fergus Roughley, Director